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- <text id=89TT2256>
- <title>
- Aug. 28, 1989: Palate Polls
- </title>
- <history>
- TIME--The Weekly Newsmagazine--1989
- Aug. 28, 1989 World War II:50th Anniversary
- </history>
- <article>
- <source>Time Magazine</source>
- <hdr>
- FOOD, Page 65
- Palate Polls
- </hdr><body>
- <p>An empire of eatery reviews
- </p>
- <p> The idea was born -- and why not? -- at the regular monthly
- dinner of a batch of New York City foodies. Someone complained
- about how hard it was, despite all the magazine and newspaper
- reviews, to find a really good restaurant. Eugene ("Tim") Zagat,
- a lawyer for Gulf & Western, had a bright idea: Why not survey
- the group's eaterygoing friends and circulate a newsletter
- listing their favorites? In a moment of Bordeaux-induced
- bravado, Zagat volunteered to organize the project.
- </p>
- <p> Talk about small acorns and mighty oaks. Requests for
- Zagat's photocopied survey soon grew to the point that his wife
- Nina, also an attorney, suggested that they start selling the
- guide to cover expenses. Now, a decade after that fateful
- dinner, Tim Zagat is no longer a practicing lawyer but the mogul
- of an ever growing mini-empire of restaurant and hotel reviews
- across the U.S. For New York City gourmets, the appearance of
- Zagat's annual survey of local restaurants has become an event
- anticipated much
- </p>
- <p> What makes the guides unique is that they represent
- gastronomical democracy in action. The surveys are based on
- questionnaires filled in by frequent restaurantgoers, who
- include the likes of author-editor Michael Korda and TV chef
- Julia Child. They rate eateries on food quality, decor and
- service on a 0-to-30 scale, note the average price of a meal
- (including one drink and a tip) and offer a succinct judgment
- on the restaurant. The results, compiled by computer, are boiled
- down by Zagat and a team of editors into capsule ratings that
- can sting as well as sing. In the current New York guide, for
- example, Elaine's, a snobby literary and show-biz hangout, gets
- bottom-drawer ratings of 9 in all three categories and such
- scathing reviewer comments as "I'd rather starve" and "check
- your self-esteem at the door."
- </p>
- <p> Professional critics have mixed feelings about the guides.
- "I use it constantly," says Gael Greene, New York magazine's
- food maven. "When friends ask me for a suggestion about where
- to go, I use it to remind me of what I love." But Greene, like
- critic Elaine Tait of the Philadelphia Inquirer, also cautions
- that the Zagat ratings represent a "popularity poll," not an
- expert's informed judgment. "It's easy to be brave when your
- name's not on an opinion," says Tait.
- </p>
- <p> Zagat counters that several palates are better than one and
- that his reviewers hardly lack for experience, since they eat
- out on average 3.5 times a week. Burly and gregarious, Zagat
- does better than that: about five times weekly, plus
- table-hopping jags, in which he eyeballs 20 or so establishments
- just to check out odors, ambience and customer enthusiasm.
- </p>
- <p> Close readers of the New York surveys observe that they
- invariably list Vinnie's Pizza, a nondescript takeout joint
- near the Zagats' Upper West Side apartment. But Zagat denies
- the guides reflect a personal taste, noting that his reviewers
- rate one posh Manhattan bistro higher than he does. "I've never
- liked La Cote Basque," Zagat says, "but there are 500 of them
- and only two of us."
- </p>
- <p> A lot more than 500, as it happens. By contributing to the
- 1989 New York City survey, about 3,500 serious eaters got free
- copies of the guide, as well as anonymous ego trips. That guide
- sold in excess of 200,000 copies and was bought in bulk by some
- 300 corporations to hand out to favored customers. Over the
- years, the surveys have earned "several millions," admits
- Zagat, whose possible future projects include a theater survey,
- a restaurant guide for kids, a telephone-access national data
- bank of restaurant information. And what about, um, Paris? "We
- may do other places," he says, "But the no word is for France."
- Breathe easy, Michelin, at least your home turf is safe.
- </p>
- <p>--By John Elson. Reported by Janice Simpson/New York.
- </p>
-
- </body></article>
- </text>
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